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Contact Elfster Customer Service

How to Reach a Person at Elfster

Verified Contact Information

Customer Service Number:

  • 1-650-353-7837
Call Now

Customer Service:

help@elfster.com
Send Message

Elfster Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Elfster Phone Number
1 (650) 353-7837
Average Calls duration
1 minute
Most Popular Elfster Email Address
help@elfster.com
Issue Resolution Rate
Low (4% reported full resolution)
Elfster Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
View full overview

How to Contact Elfster?

One of the fastest and most effective ways to address any consumer issue is to contact the company via phone and speak to a live customer care representative. Elfster phone number for customer support is 650-353-7837. Call the support line to get assistance with accessing your account, charges and payments, refunds and returns, special offers and discounts, and many more. Experienced customer care experts are always ready to help you with any consumer issue or inquiry.
Avoid calling the company on Monday and Friday as these are the days with the longest wait times. The best day to contact Elfster via phone is Wednesday.

Elfster email address for reaching out to the customer service team is help@elfster.com. As an alternative to emailing the company, you can send a message via Elfster website or get in touch with the team on such social media platforms as Twitter, Facebook, Instagram, YouTube, and LinkedIn.

The company is headquartered in California. Elfster address for contacting the company offline is 2930 Domingo Ave, #531, Berkeley, California 94705, United States. Another office location can be found at 460 Boulevard Way, Suite 1, Oakland, California 94610.

Instead of sending an email to the company, you can submit an online request via Elfster website. To do that, please click the “Help” button at the bottom of the page. Then, scroll down and click the “Contact Us” hyperlink at the bottom of the page. Provide your full name, contact details, and the reason for the inquiry to submit an online message.
To partner with Elfster, click the “Advertise with Us” button at the bottom of the main page. After that, fill out an online form by clicking the “Contact Us” button.

PissedConsumer Club

Contact Information

Elfster Website:

Elfster Help Center:

Corporate Office Address:

Elfster, Inc.
2930 Domingo Avenue, Suite 531
Berkeley, California 94705
United States

How Customers Rate Elfster Support?

4.0 / 5
Good

Based on 51 calls to Elfster customer support through PissedConsumer.com and 1 survey response.

Total Calls
51
Avg Call Duration
01:20
Issues Resolved
4%

Why Customers Call Elfster?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 32%
  • Account 23%
  • Product/ Service 16%
  • Request for Information 11%
  • Return/ Replace 5%
  • Cards 5%
  • Shipping and Delivery 2%
  • Payments and Charges 2%
  • Website/ Application 2%
  • Questions About an Order 2%

Customer Inquiries & Issues

32%
  • "Elfster message list"
  • "Mishandled gift buy through Elfster"
  • "I am the organizer, I opted in but now I have to remove myself as a participant"

Account

23%
  • "To delete account"
  • "Missing member in our family group"
  • "I placed a family member on elfster but seems they did not get invite, elfster did not ask email but on my list"

Product/ Service

16%
  • "Draw names"
  • "Problem with invites"
  • "Trying to make a purchase"

Request for Information

11%
  • "Need human help"
  • "I am the organizer I opted in but now I decided to not participate but still organize.D how do I delete myself?"
  • "Help with my wishlist"

Return/ Replace

5%
  • "My daughter Victoria Montagna Kostopoulos has taken over the gift exchange this year. It is under my name, Sherri Montagna. I need access and texted for help several days ago on December 6. So far I can not access the current exchange that was set up"
  • "I cant find my gift exchange group"

Cards

5%
  • "Gift cards did not arrive"
  • "lost eGiftCard"

Shipping and Delivery

2%
  • "Haven't received my purchases"

Payments and Charges

2%
  • "Payment inquiry"

Website/ Application

2%
  • "Direction to remove wish list App sucks"

Questions About an Order

2%
  • "Order problem"

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