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Elfster

Elfster

elfster.com
What is your customer experience with Elfster?

Elfster Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Elfster has a 4.3 star rating from 22 reviews; 50% would likely recommend. Consumers are mostly satisfied with an 82% positive vs 14% unfavorable distribution.

Positive Feedback

Users praise ease of use, user-friendly wishlists and name draws, helpful reminders and gift guides, consistently praised customer service, and a low price point for organizing family and group exchanges.

Negative Feedback / Risk Areas

  • Difficulty reaching support and slow email responses are common Elfster customer complaints.
  • Problems with order tracking, missing eGiftCard confirmations and billing visibility.
  • Account merging and notification glitches frustrate some organizers.

Key Takeaways for Future Customers

  • Great for simple gift exchanges and wishlists; see Elfster reviews for user experiences.
  • Expect strong online features but be cautious if you need phone support or quick refund/account help.
  • Verify purchase confirmations and watch notifications when using membership or linked accounts.
View full overview ›

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Show reviews that mention
gift exchange gift exchange wishlists family gift exchanges names site group app
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Anonymous
map-marker Tulsa, Oklahoma

No reason to rate. Did not talk to anyone. No one called or answered to help me.

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Make it easier to reach help! Hard to navigate.

Doesn't have any FAQ that are worth anything.

Needed help. Couldn't get any

User's recommendation: Use caution difficult to maneuver

View full review
Izabella M Fqx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dayton, Ohio

The Perfect Way to Stay Connected and Organized!

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AI Highlights
  • - Elfster keeps family connected and makes gift exchanges easy across distance.
  • - The site is user-friendly and supports wishlists and name draws.

Elfster has been such a wonderful tool for keeping my family connected, especially since we all live far apart. Its made organizing our gift exchanges incredibly easy, no more group texts or confusion about whos buying for who!

Everything is handled seamlessly through the website.

The site is very user-friendly, even my less tech-savvy relatives find it simple to join exchanges, make wishlists, and draw names. I especially love how Elfster lets everyone participate in holiday events together, no matter the distance.

Its such a thoughtful and fun way to keep our traditions going, even when we cant be in the same place.

Elfster truly takes the stress out of planning and adds a little bit of magic back into giving. I cant imagine the holidays without it now!

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Kristie G Poe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Carlisle, Ohio

Made our exchange a breeze!

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AI Highlights
  • - Elfster organized a family gift exchange with names, emails and rules to prevent spouses or parents from gifting to each other, plus shopping links.

I organized a gift exchange for my family and couldn't get over how easy Elfster made it! It even allowed me to set restrictions so that spouses don't get each other, parents don't get their own children, etc.

I just typed in all the names and emails, set a few restrictions and Elfster did the rest. (I loved that the wish lists allowed us to add clickable links to Amazon and more to make shopping super easy, too.) Honestly, I appreciate anything that takes some of the stress out of the holidays, and this app definitely did the trick!

Pros:
  • Free
  • Easy to use
  • Great customer service

User's recommendation: Use this app to make the holidays less stressful!

View full review
Melissa J Ndc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Beavercreek, Ohio

Needed a place to set up an exchange for my friend group

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AI Highlights
  • - Elfster guides gift-exchange setup, private messaging, and updating requests, and works for events like birthdays and Galentines.

After failed attempts of doing a gift exchange amongst ourselves drawing paper numbers, and having other friends request lists, we found Elfster! This website is AMAZING.

It walks you through setting up an exchange and then you can secretly talk to your person, as well as update your own requests. AND GET THIS, you can also use it for other things. Birthdays! Boo*Baskets!

Galentines! just to name a few events we've done.

Pros:
  • Great tool for gift exchanging

User's recommendation: Get yourself an Elfster Account for all your gift exchange needs!

View full review
Christy L Thm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Troy, Ohio

Great experience

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AI Highlights
  • - I am enjoying Elfster so far.
  • - The wishlist saves items from multiple sites in one place.
  • - The customer service was great.

I am a new Elfster user and have really enjoyed it so far. I used the wishlist feature to create a wishlist for my son's birthday this year, and I loved being able to add items from multiple websites all in one place.

I plan on using it for my family gift exchange this Christmas as well.

It is nice to have everything in one place and much easier to keep track of than writing everything down the old-fashioned way! Great customer service as well!

Pros:
  • Great customer service
  • Ease of use

User's recommendation: Highly reccomend!

View full review
Kathy L Cxv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Beavercreek, Ohio

Group secret gift exchange

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AI Highlights
  • - The site enables secret gift exchanges for groups.
  • - It provides private name drawings, wish lists, reminders and anonymous messages.

This site gives groups the opportunity to do secret gift exchanges for families, friends, work groups, neighborhoods, and more. They have the audacity to provide perfectly private name drawings, allow each person to create wish lists to different websites, including colors and sizes.

They send you reminders and even allow anonymous messages so you can ask questions.

It takes all the guesswork and suspicious sneaking out of secret gift exchanges. Do not use if you don’t want a fun and easy gift exchange with better gifting than gift cards to the gas station.

Pros:
  • Clear terms
  • Easy to use
  • And excellent service
Cons:
  • Took all of the guesswork and confusion out of gift exchanges

User's recommendation: Only use this site if you like gift giving and exchanging made easy

View full review
Brandie B Tqy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Livingston, Montana

Elfster has fantastic customer service!

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AI Highlights
  • - Had issues with Exchange and used Customer Service chat.
  • - The chat was lengthy but all issues were fixed.
  • - Agents were happy, friendly, and cheery.

I had a bunch of issues with my Exchange. I chatted in to Customer Service.

While the chat was lengthy, they were able to fully fix every single problem. They were so happy and friendly.

They never once made me feel like I was a problem or that anything I had done was so bad they couldn't fix it. To top it all off, they were super cheery and full of holiday spirit!

Pros:
  • It makes gift exchanges super easy

Preferred solution: I'm not really looking for anything.

User's recommendation: I highly recommend Elfster!

View full review
Candace B Tyy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Clearfield, Utah

Fantastic Elfie Service

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AI Highlights
  • - Duplicate accounts were resolved quickly after signing in with phone and email.
  • - I appreciate quick, friendly support and will keep using the service.

I had duplicate accounts because I signed in with my phone and my email/computer. I wrote in and it was rectified immediately with a happy attitude.

So rare in customer service these days - I appreciate it! I love this service/website so I am happy to keep using it and knowing they have happy elves to help with any issues that arise!

Pros:
  • Easy to run gift exchanges and easy to build wishlists

User's recommendation: Use this for your Wishlists and Gift Exchanges!

View full review
Kristen B Xjr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Farmington, Utah

Love Elfster

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AI Highlights
  • - Elfster is the best site for gift giving.
  • - Wishlists make finding the perfect present easy.
  • - The annual name draw is a family tradition.

I've been using Elfster for years, and it's truly the best site for gift giving! The wishlists make it easy to find the perfect present any time of year, and my family looks forward to our annual name draw tradition.

It's simple, fun, and packed with endless ways to make gift giving even more magical! I would highly recommend using Elfster!

Pros:
  • Gift giving is a breeze

User's recommendation: You will love it too!

View full review
Bailey L Wkt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Springfield, Ohio

Gift Exchanges and wishlists made easy

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AI Highlights
  • - Elfster is a year-round platform for gift exchanges and wishlist adding.
  • - The shop page has gift guides to help you find gifts for others and yourself.

Elfster is a year round company that makes gift exchanges and adding items to your wishlist easy and fun. The shop page has all kinds of gift guides to help you find the perfect gift for others and yourself. Elfster doesn't sell products so you are still shopping at your favorite companies.

Pros:
  • Gift exchanges wishlists and shopping on one easy to navigate site

User's recommendation: use the WISHIT extension on Chrome

View full review
Versie Kfu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Easy to use and fun for all to use!

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AI Highlights
  • - Elfster lets you manage gift exchanges for any occasion.
  • - Build wishlists and child wishlists.
  • - Used annually for Christmas exchanges.

Elfster has made your family gift exchange much easier! The app can be used to create and manage a gift exchange (for any holiday or occasion), create a wishlist, explore gift guides, and connect with friends and family.

My family and I use the app every year for our Christmas exchange, create birthday lists, and manage child wishlists.

This app solved the problem that we had with drawing names and knowing what to gift our secret person. We love Elfster!

Pros:
  • Easy to use
  • Manage wishlists and child accounts
  • Fun to use

User's recommendation: User friendly and fun to use!

View full review
Cydnee Brx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fayetteville, North Carolina

Best place to get and give gifts

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AI Highlights
  • - The site has been a staple since 2022.
  • - It helps me get gifts for birthday and Christmas.
  • - The shop is easy to navigate and supports a custom wish.

I love this site! It has been a staple for me since 2022!

I have been able to not only get the gifts my kiddo wants for her birthday and Christmas but I have been able to get the gifts I want! It has been so helpful and has been making Christmas and birthdays so easy! The shop page is easy to navigate and add items to my wishlists! My fav feature is writing in a wish.

Just in case I can't find it on the site. I can write in a custom wish!

Pros:
  • Site is easy to navigate
  • Amazing customer service
  • Helpful for gifting

Preferred solution: Nothing! They are awesome!

User's recommendation: The best site for gifting and exchanges!

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Jenn K Ffb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fairfield, Ohio

It’s the best!

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AI Highlights
  • - Uses Elfster for seven years to organize kids' wishlists.
  • - The app is user-friendly and makes gift giving and shopping simple and stress-free.

I've been using Elfster for seven years to organize wishlists for my kids, and I couldn't be happier. The app is incredibly user-friendly. It makes gift giving and shopping both simple and stress-free!

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Crystal S Mzn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dayton, Ohio

Excellent!

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Original review updated Oct 28, 2025

It was made very simple and easy to set up a gift exchange on Elfster. Elizabeth was great at assisting me, and my sister and I enjoyed doing the gift exchange through this site. Will use again!

Pros:
  • Easy to use
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Audrey C Jjs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Birmingham, Alabama

Love it

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Very user friendly! The girl I nanny LOVES using it and its so easy for her to share it with me! She uses it year round to keep up with her wishlist!

User's recommendation: HIGHLY RECOMMEND THIS

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Melissa S Nuc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lexington, Tennessee

Great service

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I've hosted and been apart of a couple different elfster gift exchanges with my friends and colleagues. Elizabeth has always been so helpful & knowledgable! Great platform!

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